Root cause Analysis

The RCA approach has as its core philosophy the belief that long term improvements in efficiency and effectiveness require a constant drive to seek out the Root Cause of problems. The ultimate goal is to find the most responsible solution(s) to prevent problems recurring.
Designed for:
All staff charged with analysing and understanding the deeper causes of quality, maintenance, health, safety and environmental incidents, with a view to taking preventive actions. Purpose: To provide participants with a single RCA model capable of analysing any situation that deviates from a norm, expectation or specification.
Objectives:
To enable participants to:

• Apply a single methodology to analyse all varieties of undesirable incidents, both HSE and business/management related.
• Understand the nature of root causes and the three different categories of causes.
• Recognise how RCA can assist in the objective analysis of sensitive incidents and help prevent the creation of a blame culture.
• Efficiently seek the most likely causes when there are many possible causes and opinions differ as to the correct ones.
• Choose effective solutions to reduce the risk of causes recurring.
• Understand the relationship between RCA and other risk reducing methodologies such as FMEA, RCM, PPA and TRIPOD etc.
• Improve questioning and facilitation skills for analysing incidents.
• Write an RCA report within one hour!

Notes:
This programme has been developed and tested using many hundreds of real world problems. The programme can be adapted to the client and level of interest. We can run a full programme or a high level overview for management. This course ideally runs before the EEE 210 Diagnosis of Engineering failures. The concepts of this course can then be applied in the EEE 210.